Thermal Balaclava Hood

All Veyra products are covered by a 30-day limited warranty against manufacturing defects. If you experience any issue related to production quality, contact our support team and we’ll assist you with a replacement or solution.

You may request an exchange or refund within 7 days of receiving your order. Items must be unused, in their original packaging. To start a return, simply contact our support team through the form or email provided at checkout.

All orders are processed within 1–3 business days. Delivery times vary depending on location, typically 4–15 business days. You’ll receive a tracking code once your order ships.

Our team is available to help you from Monday to Friday. For questions about sizing, delivery, or returns, reach us directly at contact@wearveyra.com or through the contact page.